Social Media Monitoring
Social Media Monitoring
Next to social media campaigns comes social media monitoring. And as ITprosNET.com understand the importance of monitoring the results of our work, we are constantly trying to find methods to improve and stay “on the top” of the ever evolving landscape of social media.
At ITprosNET.com, we have developed a certain approach of monitoring our customers' social media campaigns that has always kept them in line with their objectives.
The ITprosNET.com Social Media Monitoring Approach
Objectives - First we prioritize our customers' objectives. What do our customers want to achieve through the social monitoring process? What do they want to monitor specifically - reactions to their products, customer service enquiries, or general discussions? Are they trying to identify potential buyers?
Plan - Once we understand what we are doing, we develop a way to get there! With our customers, we write a list of keywords that we want to pay special attention to and we ensure we are listening to the posts and tweets of the buyers / potential buyers of our customers.
Response Techniques - Listening, interacting, and discussing with the customers' buyers, we develop a reaction technique that covers all possible response scenarios. We predict common and uncommon posts and tweets that buyers, critics, and others in the industry may say about the products and services on our customers' social media pages.
Build Relationships - Social media is a conversation and relationship building experience. We help our customers in building brand awareness, loyalty and credibility on major social media networks like Facebook, Twitter, LinkedIn, Google+ and YouTube. We understand the importance and necessity to communicate effectively to buyers and those who interact with our customers' fan pages.
Evaluate - We constantly evaluate our results against our objectives. Since the social media landscape is continuously changing, we place heavy emphasis on evaluation. ITprosNET.com with its dedicated team of professionals is always surveying the landscape trying to find new ways to improve our methodology.
Detailed Quotes
We provide you with highly-detailed web design proposals. You won’t find anything like them. At our web design agency, we’ve created proprietary software specifically for this purpose.
Client Portal
You are given access to our LIVE and modern interactive client portal where you can track all information regarding your project. It’s all there to keep everyone organized.
Our Promise
You will have control over the final project cost and scope and we will be honest and tell you if we think it’s a good fit or not. We live by honesty, transparency and integrity!